Terms & Conditions
Welcome to Posh Cuisine & Catering, LLC! These Terms and Conditions govern your use of our services, including meal prep subscriptions, deliveries, and payments. By using our services, you agree to these Terms and Conditions. Please read them carefully.
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1. General Terms
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By subscribing to our meal prep service, placing an order, or using our website, you agree to abide by these Terms and Conditions. Posh Cuisine & Catering, LLC reserves the right to modify these terms at any time, and such modifications will take effect immediately upon being posted on our website.
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2. Subscription and Meal Prep Service
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Contract Duration: All meal prep subscriptions are subject to a 3-month term. A contract will be agreed upon between you and Posh Cuisine & Catering, LLC at the time of subscription.
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Automatic Payments: Payments will be automatically debited from your account on the 1st of every month for the duration of the contract (total of three months). Payments are processed through our secure online portal.
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3. Pricing and Payments
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Accepted Payment Methods: We only accept online payments through our secure payment portal. Payments are due monthly for the duration of your subscription.
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Refunds: Refunds will only be issued under extenuating circumstances. If you wish to cancel your subscription, a 20% cancellation fee of the total subscription price will apply.
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4. Delivery Terms
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Delivery Areas: We currently deliver within Dallas County, Tarrant County, Plano, TX, and the surrounding areas.
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Delivery Timeframes: All meals will be delivered on the designated days as outlined in your subscription. We strive for timely delivery, but delays may occur due to unforeseen circumstances.
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5. Freezing or Changing Your Plan
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If you wish to freeze your weekly meal prep or make any adjustments to your plan, please contact Posh Cuisine & Catering, LLC directly. We are happy to assist you with changes based on your needs.
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6. Cancellations
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Cancellation Policy: If you wish to cancel your subscription before the end of the 3-month term, a 20% cancellation fee will apply. Cancellations are only allowed under extenuating circumstances and must be discussed with Posh Cuisine & Catering, LLC.
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7. Food Safety and Handling
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Food Storage: Upon receiving your meal delivery, immediately refrigerate the chiller bags and follow the reheating instructions provided. The use by date is also indicated on the labels to ensure food safety.
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Allergens: Please note that we use ingredients that contain common allergens, including nuts, nut oil, dairy, gluten, eggs, and fish. We take precautions to identify allergen-containing ingredients, but we cannot guarantee complete absence of allergens.
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8. Meal Preferences
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Customizations: We are happy to accommodate specific dietary preferences, dislikes, and allergies. Please make sure to provide us with details about your preferences when you place your order. We take extra care to ensure your meals match your needs, but please note that there is always a risk of cross-contamination due to shared kitchen facilities.
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9. Intellectual Property
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All content, materials, and designs related to Posh Cuisine & Catering, LLC, including logos, website content, and marketing materials, are protected by copyright and intellectual property laws. You may not use, copy, or distribute any of these materials without permission.
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10. Limitation of Liability
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Posh Cuisine & Catering, LLC is not responsible for any loss, injury, or damage resulting from the consumption or storage of food delivered by us, unless caused by our negligence. It is your responsibility to store, handle, and consume the meals in accordance with the provided instructions.
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11. Changes to Terms and Conditions
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Posh Cuisine & Catering, LLC reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and the updated terms will take effect immediately upon posting.
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12. Contact Us
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If you have any questions or concerns regarding these Terms and Conditions, or if you need assistance with your subscription, please contact us at:
Posh Cuisine & Catering, LLC
hello@poshcuisineandcatering.com
469-554-0434
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