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Privacy Policy

At Posh Cuisine & Catering, LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including ordering meals, making payments, and interacting with our website or customer portal. By using our services, you agree to the terms outlined in this policy.

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1. Information Collection
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We collect personal information when you:

  • Create an account with us

  • Place an order or subscribe to our meal prep services

  • Make payments through our online portal

  • Contact us for support or inquiries

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The types of personal information we collect may include:

  • Name, address, phone number, and email address

  • Payment information (processed through secure online channels)

  • Meal preferences, allergies, and dislikes

  • Delivery details and preferences

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2. Use of Information
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We use the information we collect to:

  • Process and fulfill meal prep orders and subscriptions

  • Manage your account and ensure timely deliveries

  • Contact you about orders, delivery schedules, and meal plan adjustments

  • Improve our services and website functionality

We do not sell, rent, or share your personal information with third parties for marketing purposes.

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3. Payment Information
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All payments are processed automatically on the first of each month for a total of three months. We accept online payments through our secure payment portal. Your payment information is processed in compliance with relevant security standards.

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4. Contract and Subscriptions
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By subscribing to our meal prep service, you agree to a 3-month contract. This contract is binding and will outline the details of your subscription, including payment terms, meal delivery, and cancellation/refund policies.

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5. Cookies and Tracking
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Our website may use cookies to enhance user experience, track usage, and improve services. Cookies are small text files that are stored on your device. You can control cookie settings through your browser preferences.

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6. Security of Information
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We take the security of your personal information seriously and use appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. We employ secure servers and encryption protocols to safeguard your data.

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7. Delivery and Service Areas
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Posh Cuisine & Catering, LLC delivers to Dallas County, Tarrant County, Plano, TX, and surrounding areas. We strive to provide accurate delivery information and will notify you of any issues related to your delivery.

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8. Changes to Subscription, Plan Freezing, and Cancellations
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If you wish to freeze your weekly meal prep or make changes to your plan, please contact us directly. Cancellations are subject to specific terms, and refunds are only issued in extenuating circumstances. A 20% cancellation fee will apply if you cancel your subscription.

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9. Allergies and Food Safety
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We use ingredients that may contain common allergens such as nuts, nut oils, dairy, gluten, eggs, and fish. While we take precautions to identify allergen-containing ingredients, there is always a risk of contamination. Please inform us of any allergies or specific dislikes when subscribing to our services to ensure we can accommodate your needs.

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10. Changes to Privacy Policy
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Posh Cuisine & Catering, LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the updated policy will take effect immediately.

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11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Posh Cuisine & Catering, LLC

hello@poshcuisineandcatering.com
469-554-0434

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